A CI/CD Pipeline Nobody Fully Trusts
A hand-rolled Jenkins or GitHub Actions pipeline, cloud infrastructure provisioned ad hoc rather than as code, a half-configured observability stack, and a support process that depends on one person's phone — that's the operational reality for a lot of Indian SaaS builders, regional ISPs and media/OTT operators. Add TRAI/DoT licence conditions, the CERT-In 6-hour reporting clock and the IT Rules 2021 Digital Media Ethics Code, and the operational gap becomes a regulatory one too.
Slow, Flaky Releases
An undocumented, hand-rolled CI/CD pipeline turns every deploy into a small risk.
No Single Pane of Glass
Infra health lives across ad hoc dashboards, or nowhere, until something is already down.
One-Person Incident Response
Escalation depends on a senior engineer's availability, not a repeatable on-call process.
Real Regulatory Exposure
TRAI/DoT licence conditions, CERT-In's 6-hour clock and IT Rules 2021 add reporting obligations with no tooling behind them.
