To be the Trusted Partner in bringing to market, innovative software products & product based services, faster, with the best Quality.
- Office No. 007, 2nd Floor, Wing-A, City Vista, Fountain Road, Kharadi, Pune - 411 014
- info@barquecontech.com
When something breaks, the difference between a blip and a crisis is preparation. We set up the detection, alerting and response process that keeps incidents calm — and can run managed 24/7 on-call for it.
Discuss Your On-Call SetupIncidents are inevitable; chaos isn't. We put in place the monitoring that detects problems early, alerting that reaches the right on-call engineer, runbooks that guide the response, and a blameless post-mortem culture that turns every incident into a permanent improvement. The same path, every time — so even a rare, serious incident feels handled.
Monitoring spots the problem early.
The right on-call engineer is paged.
Runbooks guide diagnosis and mitigation.
Service restored; stakeholders updated.
Blameless post-mortem and follow-up fixes.
Fair rotations, sensible escalation and alerts tuned to avoid fatigue keep responders effective.
Documented, tested procedures mean responders act fast instead of improvising under pressure.
Defined severity levels and a communication plan keep stakeholders informed without distracting responders.
Every significant incident gets a post-mortem focused on systems, not people, with tracked action items.
Faster MTTR Detect and resolve incidents sooner.
Calmer A practised process instead of panic.
Improving Each incident makes the system stronger.
Tell us about your systems and team and we'll set up an incident-response process that keeps the rare bad night calm.